Re: [Chrysler300] Mufflers/C

This is a followup to previous postings regarding exhaust systems as you may want to be aware of how Waldron's processes their orders. It is their practice, as I just found out in a phone call this morning, to charge your credit card immediately upon receiving your order - even though the parts won't be processed or shipped for several weeks. My card was charged 3-1/2 weeks ago, and they told me this morning that my '70 4-4-2 system will be produced and shipped two weeks from now.

I did tell them that I was disappointed to find that this is their practice, and that I know of no other business that uses their customers' money so far ahead of order fulfillment. I will say that in every other way I have been nothing but pleased with Waldron's, and I have no reason to doubt their integrity or be wary of whether they will actually come through on fulfilling my order. They really are good people with an excellent product. But I thought you should at least be aware of this custom of theirs and expect it when buying from them.

There's probably little point in getting in their face about it, but perhaps if they heard from many of us that we find it disappointing, they may re-think the policy and change it.

Keith Boonstra

On Sat, Sep 28, 2013 at 7:49 PM, <Kraus300@xxxxxxxxxxx> wrote:

I have also had great service from Waldron. I ordered a system while restoring my Dodge wagon. Two years later I was installing the tailpipes and found one didn't fit. No problem. Joe made a replacement and had it out the same week.

Jim Krausmann

From: "Keith Boonstra" <kboonstra@xxxxxxxxxxxx>
To: "Gary Gettleman" <gary.gettleman@xxxxxxxxx>
Cc: "chrysler300@xxxxxxxxxxxxxxx" <Chrysler300@xxxxxxxxxxxxxxx>
Sent: Saturday, September 28, 2013 12:07:57 PM
Subject: Re: [Chrysler300] Mufflers/C

Gary,

I have been extremely pleased with both the product and the people at Waldron's Exhaust in Michigan. I have a complete front-to-back system from them in stainless steel on my 300C. And just a week ago I placed an order with them for a complete system for my '70 4-4-2. They really try hard to get the entire fit as perfect and original as possible; and if they miss, they are very quick to stand behind it.

Their number is 800.503.9428.

Keith Boonstra

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On Fri, Sep 27, 2013 at 10:23 PM, Gary Gettleman <gary.gettleman@xxxxxxxxx> wrote:

Looking for good source. Bought system from Keppich. Its lasted 10 yrs (not complaining) Just wonder if anyone else out there. NOS would be nice, but back to reality. Thanks gary gettleman