Re: [Chrysler300] SMS upholstery : (
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Re: [Chrysler300] SMS upholstery : (

I, personally, have had good experience with SMS.  I have upholstered our 1962 Chrysler New Yorker 9 Passenger Town & Country Station Wagon twice.
(I love the car so much, i feel the need to fully spell it out fully and upholster it twice...after MANY years of hard use as a daily driver for my wife while raising our 3 boys!)

I have ordered a lot of their rosewood colored vinyl in its smooth form and basket weave form for the 3 seats.
I did, though, have Gary Goers do our door panels, as the New Yorker panels require some flat embossing that Gary could take care of.
The prices are a bit more than maybe they should be BUT I don't know how easy it is to obtain rosewood colored basket weave material elsewhere!

I also have reached out to them for some rather odd samples for my 1932 Ford Roadster seat.
I asked them for ideas of an odd 40's material from Ostrich Skin to anything else they could think of.
They sent me about 18 options, all tagged, so when I called them later they could pull my file and discuss the materials, prices and color options.

I like them and recommend them, but I have only used them for raw materials.
Matt Allyn

On Saturday, October 24, 2015 8:43 AM, "pffkllc@xxxxxxx [Chrysler300]" <Chrysler300-noreply@xxxxxxxxxxxxxxx> wrote:

Wow - that's pretty bad.  Did they know that you were a club member with over 900 other members to whom you could relate their attitude?  Makes you kind of hesitant
to do business with them.
In a message dated 10/24/2015 10:48:01 A.M. Eastern Daylight Time, Chrysler300-noreply@xxxxxxxxxxxxxxx writes:

Bill -
Did you pay them by credit card ? If so, do a charge back. That will get their attention.
----- Original Message -----
Sent: Saturday, October 24, 2015 10:00 AM
Subject: Re: [Chrysler300] SMS upholstery : (

I ordered a headliner from SMS for my 62 my upholstery guy proceeds to install it.

so the order of installation is to put in the rods...then attach to the sides...all the while everything is loosely goosey.  the last step is to stretch in all directions...and fasten down.  this all takes many hours trying to get it right.  The problem then arose in the middle bar area...SMS had sewn a big fold kind of sideways by error. which wouldn't allow things to be nice and smooth.  So I calls SMS and told them the problem...they said tough luck, i should have inspected it before installation.  I asked them if that shouldn't be there job before sending it out.
Again they said tough luck and hung up.

Bill Leahy / Kennewick, Washington 

Sent from my iPad

On Oct 24, 2015, at 6:23 AM, "pffkllc@xxxxxxx [Chrysler300]" <Chrysler300-noreply@xxxxxxxxxxxxxxx> wrote:

I would appreciate knowing the extent of your bad experience, as I am considering sending my door panels to them to be redone.
Pete Fitch
In a message dated 10/23/2015 5:00:38 P.M. Eastern Daylight Time, Chrysler300-noreply@xxxxxxxxxxxxxxx writes:
I had a very unpleasant experience with SMS...would never recommend them to anyone.

william leahy
Kennewick, Washington 

Sent from my iPad

On Oct 23, 2015, at 10:30 AM, "'John L. Chesnutt' chesnutt@xxxxxxxxxxxx [Chrysler300]" <Chrysler300-noreply@xxxxxxxxxxxxxxx> wrote:

Legendary Auto Interiors is giving a 20% discount on manufactured items ordered through November 2, 2015.
I ordered brown vinyl upholstery for the two front bucket seats on our 1970 Chrysler 300 Convertible. The Brown vinyl sample is an exact match.
It takes about three to four weeks to complete the order.
Our Upholstery shop said to order it from Legendary instead of getting the vinyl from SMS in Canby, Oregon. He will install new foam. The original foam is toast.
John Chesnutt, Portland, OR


Posted by: Matt Allyn <allynentertainment@xxxxxxxxx>

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