Is he ever satisfied?

["Robert (UK)" <r.lane@xxxxxxxxxx>]

... you must be asking yourselves!

A week after realising that we've been stitched-up on our seat covers 
(sorry, couldn't resist), I collected our restored instrument cluster 
from our Post Office depot.
A quick bit of background info - we bought a cluster back in April from 
someone who was breaking a convertible 63 Polara 500. As the speedo 
drive in our existing cluster isnt working we thought it worth getting 
the seller to send it to AutoInstruments for the full works.

After opening the package and drooling over the quality of the work, i 
started to think something's not qute right.
Checking back over some photos of the cluster in our car (which is 20 
miles away in my brother's garage), I noticed that they had painted a 
large area that should have been chromed. Looking back at the pics of 
this spare cluster as it was when purchased off ebay, it looks like it 
had also been painted some time ago.

These pics should show what I mean:

http://s65.photobucket.com/albums/h233/rob426uk/63%20instrument%20cluster/


I havent contacted them yet but will do tomorrow. Just wanted to run 
this by you guys. A bit like our probs with Legendary; they say they're 
the best in the business but dont seem to have all the info to hand to 
carry out a proper job.
They may come back and say 'it was painted before, so we painted it 
again' but surely they should be restoring it back to factory original 
and not back to how it was when they received it?!

Perhaps I'm dong them an injustice and they'll say 'sorry, send it back 
and we'll chrome it'.
Perhaps....

Anyone had a similar experience with them? They quoted for 'rechrome and 
paint/detail the dash bezel' but weren't specific which areas would be 
chromed/painted. I didn't think I needed to ask.

Shame really as the quality of the work looks 1st class. 

Robert
63 Polara 500
England


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