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Veteran
Posts: 168
Location: SD | I had vowed never to order from them again, based on Mr. Bernbaum's rudeness over the phone. However, I see there is a new owner now, and wonder if the service has improved. |
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Expert
Posts: 2633
Location: Minor Hill, TN | I never had that experience with Bernbaum when I ordered parts for my'61. I am sorry you had that experience but if that happened to me I would of went some were else' |
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Extreme Veteran
Posts: 428
Location: McCleary WA | For what it's worth, I just got a refund from them for a wrong part they sent A YEAR AGO - and an electrical one at that. When my voltage regulator wouldn't work right I discovered a very small "6v" stamped on it. I had clearly ordered a 12 volt one. I called them and got no hassle at all. They will get more of my business. |
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Expert
Posts: 1384
Location: Ocala, Florida | We have given them a lot of business and have never had any problems. Good service and everything fit great. |
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Expert
Posts: 1497
Location: Fairfax, Minnesota | 1961plymouthfury - 2015-07-19 5:55 PM I never had that experience with Bernbaum when I ordered parts for my'61. I am sorry you had that experience but if that happened to me I would of went some were else' Oh, Poncho! |
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Expert
Posts: 2519
Location: central Illinois | Just ordered and 3 days later received a set of brake shoes that no one else seems to have. A little pricey but they're what I need and I'm happy with the quickness of the delivery. |
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Expert
Posts: 3577
Location: Blythewood, SC | Burn-bum sold out? Then maybe there is hope for the company. |
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Veteran
Posts: 168
Location: SD | http://www.oldmoparts.com/about-us.aspx |
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Expert
Posts: 3480
Location: Montreal, Canada | Just dealt with them for the first time.
Was a GREAT experience. I would even say, exceptionaly great customer service: I had made a mistake in my order, and they sent the correct parts for free! Yes, I MADE the mistake, not them, and yet they still offered to correct it for free!
I will certainly order more from them. |
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Expert 5K+
Posts: 5006
| What did you order? they don't seem to have much past 56 |
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Expert
Posts: 3480
Location: Montreal, Canada | mikes2nd - 2016-08-16 3:11 PM
What did you order? they don't seem to have much past 56
Some weatherstrip parts. The part that I had ordered wrong was a pair of quarters window divider weatherstrip. I had mistakenly ordered 55-56 ones, and they sent me the correct 57-59 ones for free. |
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Expert
Posts: 4589
Location: Northern New Jersey | Andy was a charm school dropout, but his parts and prices were decent, and he never lied to me, like many vendors do. |
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Expert
Posts: 1316
Location: Belgium, 40 miles south of Brussels | Well, my last experience with him was from last month, and it was not a good one.
I bought from him (off eBay) a set of 5 left thread wheel bolts, using the "Buy now" option.
As the shipping was not specified outside US, I requested a total amount with shipping. And waited ...
One week later, I made the same request again. And waited ...
Again one week later, I wrote directly to him. And waited ...
We were at that point a full 3 weeks after the purchase.
Suddenly, eBay informs me that the guy has filed a "Unpaid item" conflict !
I write to him a fourth time, and I guess at that time, the guy sees all the mails and requests, so he finally sends me the total amount.
The item was $35 and the guy slams me a $35 shipping price, obviously with a great deal of improvisation.
At that time, my patience had worn off, so I paid.
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Location: Bjorneborg, Finland | Chrome58, you didn't know, but you should have ordered those wheel studs from nippelit.fi (<-direct page for ½" studs, search for "LEFT" or "VASURI"=left) 5 x €3 each = €15
+ shipping from FIN to BE much less than €31 ($35).
Edited by spinout 2016-08-17 6:38 AM
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Expert
Posts: 1316
Location: Belgium, 40 miles south of Brussels | spinout - 2016-08-17 12:24 PM
Chrome58, you didn't know, but you should have ordered those wheel studs from nippelit.fi (<-direct page for ½" studs, search for "LEFT" or "VASURI"=left ) 5 x €3 each = €15
+ shipping from FIN to BE much less than €31 ($35 ).
Thanks, now I know it ...
Furthermore, I just have been informed by the local customs that I will have to pay duties on that package.
In the end, I think I will have paid close to $20 per wheel bolt !! |
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Expert 5K+
Posts: 7807
Location: Williams California | I had a good experience with Bernbaum when I had a fender-bender in my Fury a few years ago. I called with a part number for an NOS left side fender brow, he said they had it in stock, the price was reasonable, and I received it in a week.
---John |
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Expert
Posts: 1316
Location: Belgium, 40 miles south of Brussels | I forgot to mention another thing. It dates a bit now, but several years ago I bought from him a whole set of parts for the braking system, including a new master cylinder. Well, the threaded hole on the front of the MC was several size over the original one, so I had to find a hard to find adaptator to plug the front line.
The other parts were perfect, though.
Edited by Chrome58 2016-08-24 7:49 AM
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Elite Veteran
Posts: 782
Location: Edmonton, Alberta | My experience with Bernbaum, though I've only used him once, was fine. I ordered a washer bag and cap from him. No issues and reasonably priced. I'd order from them again. |
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