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Bernbaum...any different? Jump to page : 1 Now viewing page 1 [50 messages per page] | View previous thread :: View next thread |
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zrxkawboy |
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Veteran Posts: 168 Location: SD | I had vowed never to order from them again, based on Mr. Bernbaum's rudeness over the phone. However, I see there is a new owner now, and wonder if the service has improved. | ||
1961plymouthfury |
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Expert Posts: 2631 Location: Minor Hill, TN | I never had that experience with Bernbaum when I ordered parts for my'61. I am sorry you had that experience but if that happened to me I would of went some were else' | ||
Darryl T |
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Extreme Veteran Posts: 425 Location: McCleary WA | For what it's worth, I just got a refund from them for a wrong part they sent A YEAR AGO - and an electrical one at that. When my voltage regulator wouldn't work right I discovered a very small "6v" stamped on it. I had clearly ordered a 12 volt one. I called them and got no hassle at all. They will get more of my business. | ||
The Chrysler Kid |
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Expert Posts: 1384 Location: Ocala, Florida | We have given them a lot of business and have never had any problems. Good service and everything fit great. | ||
Ray |
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Expert Posts: 1497 Location: Fairfax, Minnesota | 1961plymouthfury - 2015-07-19 5:55 PM I never had that experience with Bernbaum when I ordered parts for my'61. I am sorry you had that experience but if that happened to me I would of went some were else'
Oh, Poncho! | ||
b5rt |
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Expert Posts: 2519 Location: central Illinois | Just ordered and 3 days later received a set of brake shoes that no one else seems to have. A little pricey but they're what I need and I'm happy with the quickness of the delivery. | ||
57plymouth |
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Expert Posts: 3577 Location: Blythewood, SC | Burn-bum sold out? Then maybe there is hope for the company. | ||
zrxkawboy |
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Veteran Posts: 168 Location: SD | http://www.oldmoparts.com/about-us.aspx | ||
soiouz |
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Expert Posts: 3480 Location: Montreal, Canada | Just dealt with them for the first time. Was a GREAT experience. I would even say, exceptionaly great customer service: I had made a mistake in my order, and they sent the correct parts for free! Yes, I MADE the mistake, not them, and yet they still offered to correct it for free! I will certainly order more from them. | ||
mikes2nd |
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Expert 5K+ Posts: 5006 | What did you order? they don't seem to have much past 56 | ||
soiouz |
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Expert Posts: 3480 Location: Montreal, Canada | mikes2nd - 2016-08-16 3:11 PM What did you order? they don't seem to have much past 56 Some weatherstrip parts. The part that I had ordered wrong was a pair of quarters window divider weatherstrip. I had mistakenly ordered 55-56 ones, and they sent me the correct 57-59 ones for free. | ||
FIN_NV |
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Expert Posts: 4589 Location: Northern New Jersey | Andy was a charm school dropout, but his parts and prices were decent, and he never lied to me, like many vendors do. | ||
Chrome58 |
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Expert Posts: 1316 Location: Belgium, 40 miles south of Brussels | Well, my last experience with him was from last month, and it was not a good one. I bought from him (off eBay) a set of 5 left thread wheel bolts, using the "Buy now" option. As the shipping was not specified outside US, I requested a total amount with shipping. And waited ... One week later, I made the same request again. And waited ... Again one week later, I wrote directly to him. And waited ... We were at that point a full 3 weeks after the purchase. Suddenly, eBay informs me that the guy has filed a "Unpaid item" conflict ! I write to him a fourth time, and I guess at that time, the guy sees all the mails and requests, so he finally sends me the total amount. The item was $35 and the guy slams me a $35 shipping price, obviously with a great deal of improvisation. At that time, my patience had worn off, so I paid. | ||
spinout |
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Location: Bjorneborg, Finland | Chrome58, you didn't know, but you should have ordered those wheel studs from nippelit.fi (<-direct page for ½" studs, search for "LEFT" or "VASURI"=left) 5 x €3 each = €15 + shipping from FIN to BE much less than €31 ($35). Edited by spinout 2016-08-17 6:38 AM | ||
Chrome58 |
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Expert Posts: 1316 Location: Belgium, 40 miles south of Brussels | spinout - 2016-08-17 12:24 PM Chrome58, you didn't know, but you should have ordered those wheel studs from nippelit.fi (<-direct page for ½" studs, search for "LEFT" or "VASURI"=left) 5 x €3 each = €15 + shipping from FIN to BE much less than €31 ($35). Thanks, now I know it ... Furthermore, I just have been informed by the local customs that I will have to pay duties on that package. In the end, I think I will have paid close to $20 per wheel bolt !! | ||
big m |
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Expert 5K+ Posts: 7805 Location: Williams California | I had a good experience with Bernbaum when I had a fender-bender in my Fury a few years ago. I called with a part number for an NOS left side fender brow, he said they had it in stock, the price was reasonable, and I received it in a week. ---John | ||
Chrome58 |
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Expert Posts: 1316 Location: Belgium, 40 miles south of Brussels | I forgot to mention another thing. It dates a bit now, but several years ago I bought from him a whole set of parts for the braking system, including a new master cylinder. Well, the threaded hole on the front of the MC was several size over the original one, so I had to find a hard to find adaptator to plug the front line. The other parts were perfect, though. Edited by Chrome58 2016-08-24 7:49 AM | ||
sconut1 |
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Elite Veteran Posts: 782 Location: Edmonton, Alberta | My experience with Bernbaum, though I've only used him once, was fine. I ordered a washer bag and cap from him. No issues and reasonably priced. I'd order from them again. | ||
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