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1956 Dodge Passenger Car Service Operation Time Schedule Booklet
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56D500boy
Posted 2021-01-27 1:57 PM (#608254)
Subject: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet



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Got this the other day. Very interesting. 111 pages.

I guess it is the "book" in "book time". It covers the full range of things that would have to be done in the Dodge dealership's shop. I might post more later. Today I will start with the index and Group 0 "Lubrication - Maintenance - Inspection" and the one page from Group 16 "Propeller Shaft - Universal Joints".

If there are "special requests", I can scan and post those sections (within reason), as needed.





Edited by 56D500boy 2021-01-27 2:09 PM




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Attachments 56DodgeServiceOperationTimeSchedule_Cover.jpg (148KB - 176 downloads)
Attachments 56DodgeServiceOperationTimeSchedule_Index.jpg (119KB - 185 downloads)
Attachments 56DodgeServiceOperationTimeSchedule_Pg5.jpg (133KB - 181 downloads)
Attachments 56DodgeServiceOperationTimeSchedule_Pg6.jpg (117KB - 185 downloads)
Attachments 56DodgeServiceOperationTimeSchedule_Pg7.jpg (95KB - 181 downloads)
Attachments 56DodgeServiceOperationTimeSchedule_Pg67.jpg (90KB - 179 downloads)
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Steve1956
Posted 2021-01-28 12:03 AM (#608270 - in reply to #608254)
Subject: RE: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet


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Looks interesting to me. What scale is the time in? ...ie Minutes or fractions of an hour ? Steve
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56D500boy
Posted 2021-01-28 1:57 AM (#608278 - in reply to #608270)
Subject: RE: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet



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Steve1956 - 2021-01-27 9:03 PM
Looks interesting to me. What scale is the time in? ...ie Minutes or fractions of an hour ? Steve


Pretty sure that it is fractions of an hour as in ".6" = 0.6 = 36 minutes

Some of them look incredibly fast.

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LostDeere59
Posted 2021-01-28 2:11 PM (#608292 - in reply to #608254)
Subject: RE: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet



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That is what is often called a "Flat Rate Manual".

The times are in decimal format - so each .1 is 6 minutes, as properly surmised.

Those times are what Chrysler would pay to the dealership under warranty for the operations listed. And by extension is what the dealer would pay the technician.

So for example if a vibration complaint was diagnosed as a defective driveshaft (propeller shaft) the technician would be paid .6 of his hourly rate to perform the replacement. This generally does not include diagnosis which may, or may not, be paid separately. It does include all the related operations such as pulling in the shop, setting the lift, raising the car, going to parts for the driveshaft, getting the correct tools, performing the replacement, lowering the car, the final road test, parking the car, and completing the necessary paperwork/documentation.

As warranty times are notoriously short (strange how the manufacturer gets to decide how much they will pay for a repair) most dealerships and aftermarket shops use the Flat Rate only as a guideline when pricing customer pay work. The dealerships I have worked for generally use Flat Rate X 1.5, while many aftermarket shops will use a factor of 1.75 or even 2.

Gregg



Edited by LostDeere59 2021-01-28 2:13 PM
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wizard
Posted 2021-01-28 4:25 PM (#608293 - in reply to #608254)
Subject: Re: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet



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The flat rate of today is the reason for the badly performed work on modern cars.
I never do any work for a fixed price, classic cars deserve careful care and maintainance
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LostDeere59
Posted 2021-01-29 4:35 PM (#608343 - in reply to #608293)
Subject: Re: 1956 Dodge Passenger Car Service Operation Time Schedule Booklet



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"The flat rate of today is the reason for the badly performed work on modern cars."

I will agree that the flat rate system is definitely a contributing factor, however the dynamic of work quality, technician compensation, and productivity, is far more complicated than a single issue.

I will also point out (as someone with direct knowledge of the situation) that the compensation levels of top quality dealership technicians routinely exceed those of top quality restoration technicians, frequently by as much as double. The jobs are different, the work is different, and the demands are different. But in the end the guys working in the restoration field - even for the best shop at the highest levels - are doing it for the love of the work and the cars.

Now, as an owner or sole proprietor of a restoration business your experience with income/compensation may be different. And I also expect that there are geographic differences as well - some parts of this country have a much stronger car culture than others, and this will dramatically effect the economics of related businesses. So of course I would expect differences in different parts of the world - I can only speak directly to my experiences in the area I live and work.


Gregg
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