----- Original Message -----
Sent: Wednesday, December 20, 2006 1:56
PM
Subject: IML: Would you send $296 and
sign this contract for work?
I would love to know the name, address and phone number of the person who
can rebuild my 1959 Imperial fuel sending unit. It will probably cost me
$75 just to get it back again.
As I mentioned I called "Instrument Services, Inc" and I was told that most
repairs were $140. They told me that they would give me an
estimate. What I received was a very non mutual contract for their
services to sign and send back to them along with immediate payment in full
before they evan would began work. How mutual is this contract when only
they decide solely the validity of their own warrantee. Demand complete
payment before they even start a job. And tell you that if you decide to
not use their services they tack on an additional $25 to $50.
Quite frankly I have never seen such a one sided contract for
services. Usually companies will require a deposit with payment in full
after completion. After all how do I know when they will really
start the job or if it will ever be even completed? Would any of you
Imperialists agree to these terms?
Here is the exact wording of their
"estimate":
** ESTIMATE GOOD FOR 30 DAYS ONLY**
**Cosmetic work is optional and does not affect warranty**
**Shipping charges include the following Insurance on your
gauges:
$500
**Please return a signed copy of this quote to the address
above or fax to 815/*******. Work will not be started until we receive a
comp of this letter and payment for work.
**Instrument Services, Inc. warrants this restoration for one year from the
date of the invoice. We do not offer a "return for credit" policy, but
reserve the right to inspect and warranty our work. The warranty is void
if the gauge has been handled improperly or damaged during installation or if
hookup was done incorrectly. We are not responsible for any expenses
incurred in the removal and reinstallation of warranty items. All
warranty claims should be returned postage prepaid and accompanied by a copy
of original invoice.
The validity of all claims shall be determined
by instrument Services, Inc.
**Kindly sigh authorizing us to proceed with the work quoted above.
Payment is to be made prior to starting restoration
by_________________________________. (Incicate : Check, Money Order,
Visa, MasterCard, Discover with expiration date and the three numbers on back
of credit card.
**If you decide to have your gauges teturned unrestored, there will be an
evaluation charge of $25.00 - $50.00 plus shipping..............
PLEASE SIGN:______________________ DATE:_________________________
Thank you for your business and kind regards.
INSTRUMENT SERVICES INC.
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