Re: [FWDLK] SMS

[Eastern Sierra Adjustment Svc <esierraadj@xxxxxxxxxxx>]

I'm not presently in need of any products from SMS,
but my experience with them in the past, has always been
good-to-very-good.

I've said, for a while now, that someone should create an
(informal) business in which to represent customers and
to make personal visits to SMS, to ensure quick and
fair and accurate transactions.

That business could also arrange to ship the products
to their clients...but that might entail a lot of logistical
complications and expenses.

Too bad, that such a service is needed, but, unfortunately,
it is.

Neil Vedder




On 1/8/2014 9:41 AM, Roger van Hoy wrote:
> SMS is local to me.  I started buying from them 27 years ago when they were small.
>
> My last experience getting a headliner kit was less than satisfactory.  Some of the staff are less than exemplary.  After four months, no product.  I drove out and talked personally with the owner, Doug Pollock, and had the product within a week.
>
> --Roger van Hoy
>
> From: John Paxos
> Sent: Wednesday, January 08, 2014 5:08 AM
> To: L-FORWARDLOOK@xxxxxxxxxxxxx
> Subject: [FWDLK] SMs
>
> I've dealt with SMS a few times.  When it came to material for my Fury and material and front and rear interior panels for my Belvedere convertible, they came through without a hitch.  I guess I was just lucky.  It took about 6 months to get the door panels, but they are right on with authenticity.  After hearing some of these horror stories, I guess I was lucky.
> John Paxos
>
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