Dave, Bay all meant try to get past that receptionist, she obviously does not care. Try to get to the president even if you have to send a lettter marked "pesident" or "personal and confidential" and see what happens. I would think that the right person has not been made aware of your issue. I do not know if they have a legal department or not but if a letter to the president does not get a response try addressing it to the legal department or "General Counsel" if they get it they will most likely get senior execs involved, if nothing else but to get it off there desk. Just a couple of tips from somene that has been working for large corps for too long. Scott
Regarding the Danbury Mint cars............. I was one of their first customers when Dan bury started their "Only 12 Car Series". Needless to say, I have the original 12 models plus 18 more that compliment my collection to date. I decided to quit the automatic purchase mode they had and be more selective of their offerings. At almost $100 per model I have accumulated over $3000 of their product. Recently I was dusting my collection when I noticed the rubber tires were splitting and falling off the rims. This was happening on 11 of my 30+ models, and not necessarily in the order of their production. Before I was willing to order the next in their series, the '56 Desoto Adventurer, I contacted them with my problem. April 15, I called and gave them a list of the defective cars and asked if there was a remedy. I explained that I was more interested in their repair (even, if necessary, at my expense) as the cars showed poorly and were disappointing in their present condition. The model "T" is sitting on 3 rims! I noticed an acceptable attitude projected by the receptionist's statement that "those cars are quite old and you may be expecting too much from us because of their age". But, the lady did said she would have a "project engineer" contact me about the problem... soon. I called again May 19th because I was under the opinion that soon meant "a couple of days". She was very short with me explaining I shouldn't expect to hear from them for two to three weeks. I am still waiting. I would have waited to see what their remedy was before bringing this up, but because of Paul's post, I felt the group should be aware of this problem before ordering that model. My cars are displayed in a large breakfront (glass doors) in our heated, air conditioned and humidified living room here in Michigan. They are out of direct sunlight and are dusted on a semi regular basis. (I do stay pretty busy on the full size ones though!) Am I wrong expecting the $100 models to have an extended life span of at least equal to the lesser quality, older models I also have? Except for the warping body, my '57 Dodge promo is in great shape and shows no discoloration, flats, empty rims and is almost 50 years old. Shouldn't it be expected that Dan bury models should hold up at least as well given the modern day rubber compounds? Maybe those who have also collected these cars should inspect them before buying anything else from Dan bury. They have always been great in the past, immediately replacing the occasionally bad example with a good one when necessary. But, I am not willing to spend $100+ on another model if the quality and company backing aren't going to be there. Anyone out there with a similar problem? Dave Todd paulholm wrote: > Attention all, JUST got in the mail a flier from the Danbury MInt > for their 1:24 scale red 300-D hardtop. > > I am not going to use the reply card, anyone want the card?? > -- > Paul Holmgren > Hoosier Corps #33, L-6 > 2 57 300-C's in Indy > -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- -- Need an answer fast? Search the 17,000+ pages of the Forward Look Mailing List archives at http://www.forwardlook.net/search.htm
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