I think that 99% is unrealistic, especially in high volume sales.
The problem is maybe 50% of good transactions get a positive feedback, but
every bad one generates a negative, a percentage of which may not even be
deserved - they're left by disgruntled bidders who didn't read or understand
what they were getting.
You have to look at it this way - if say K-mart, or Autozone for that
matter, sold on eBay, what would their profile look like? I'd be willing to
bet it wouldn't be 99% positive. But those places are generally considered
good, or at least acceptable, businesses.
I've seen a seller getting expensive bids on items with his feedback set
private and a rating of 16 that is like 78% positive. Some people don't
care, or don't look. I'm doing an NPB on him because he didn't even respond
to the auction of mine that he won. You never know what you're going to
get -
Bill K.
----- Original Message -----
From: "William Huff" <wbh@xxxxxxxxx>
To: <L-FORWARDLOOK@xxxxxxxxxxxxx>
Sent: Saturday, May 06, 2006 4:05 PM
Subject: Re: [FWDLK] '57 Dodge in Ft. Lauderdale, FL
I'm not an expert, but I do enough eBaying to
cause my wife continually ask "Do we really need that?" :-D
In my experience, someone with feedback in the
hundreds should have a 99% or more feedback. If
you read the comments on most sellers with poor
feedback, they often seem to involve incorrect
descriptions or outright fraud. Also, power
sellers often do not respond to email complaints,
they are selling dozens of items a day and just
seem to not have time or don't care. A seller
with only a few feedback can have his rating
capsized by one or two negative feedbacks, but
someone with hundreds or feedback and who still
has a poor rating has torqued off a lot of people.
Do not forget that negative feedback is usually
not a first sign of displeasure, it is the end
result of a very frustrating experience wherein
the seller (or buyer) has not responded to
attempts to communicate or has not adequately
addressed the complaint. If 3 or 4 people out of
100 were so teed off at their buying experience
at Walmart or Target that they took out newspaper
ads voicing their displeasure, you would have the
equivalent of a 96% or 97% feedback rating. I
suspect the store in question would not consider
that a successful business plan. If it were a
store with big ticket items, such as Furd, then
the company might even go out of business, oh
wait, that is what is happening to Furd.
A favorite ploy for unscrupulous eBay sellers is
to string a dissatisfied customer along until
after a month has passed after the auction
ended. After that the customer doesn't really
have any recourse with eBay or Paypal, not that
either of them do much to begin with. If you
have a problem, register it with eBay and with
Paypal if applicable. You can always withdraw
the complaint or mark it resolved. On eBay it
is always Caveat Emptor. OK, end of rant.
Bill Huff
At 5/6/2006 02:30 PM, Jan & Roger van Hoy wrote:
>This is a bit collateral, but what is the
>consensus about eBay ratings? Seems to me that
>in the "real" world a business with a 96%
>success rate would be doing quite well. Yet on
>eBay, any negative feedback is looked at unfavorably.
>
>Also, I'm mostly a buyer [buy high, sell low] on
>eBay, and pay immediately, yet a number of
>sellers haven't given me any feedback.
>
>--Roger van Hoy, Washougal, WA, '55 DeSoto, '58
>DeSoto, '56 Plymouth, '66 Plymouth, '41 Dodge
>----- Original Message -----
>From: <mailto:wbh@xxxxxxxxx>William Huff
>To: <mailto:L-FORWARDLOOK@xxxxxxxxxxxxx>L-FORWARDLOOK@xxxxxxxxxxxxx
>Sent: Saturday, May 06, 2006 4:25 AM
>Subject: Re: [FWDLK] '57 Dodge in Ft. Lauderdale, FL
>Beware, be careful. This seller has a poor
>feedback rating, lots of negatives stating
>misrepresentation. Plus, there are several bad
>feedbacks that were withdrawn, or feedback
>rating would be even worse. Any feedback out of
>the 99% range is a warning sign in my book. As
>it stands, almost 4 out of every 100 sales was unsatisfactory.
>Bill Huff
>
>
>
>
>At 5/6/2006 02:44 AM, Jim Hoekendijk wrote:
>>Hi all,
>>
>>There's a really interesting '57 Dodge in Ft.
>>Lauderdale, FL and I wonder if someone is in
>>the vicinity and could go and look at it for me.
>>It's currently on eBay:
>><http://cgi.ebay.com/eBayISAPI.dll?ViewItem&item=4637284346>http://cgi.eba
y.com/eBayISAPI.dll?ViewItem&item=4637284346
>>
>>eBay item number: 4637284346
>>
>>I've been trying to get additional information
>>off of the seller, but he doesn't want to send
>>me the additional pictures I've asked for, nor
>>does he want to tell me about data/trim plate or any identifying part
numbers.
>>I recall seeing this car before, but can't really remember.
>>
>>It's been listed three consecutive times before:
>><http://cgi.ebay.com/eBayISAPI.dll?ViewItem&item=4628347529>http://cgi.eba
y.com/eBayISAPI.dll?ViewItem&item=4628347529
>>
>>http://cgi.ebay.com/eBayISAPI.dll?ViewItem&item=4630979938
>><http://cgi.ebay.com/eBayISAPI.dll?ViewItem&item=4634551760>http://cgi.eba
y.com/eBayISAPI.dll?ViewItem&item=4634551760
>>
>>Bidders don't come close to his reserve, which
>>is 60K, which is what seller told me.
>>I am seriously interested, but only if it is a factory original.
>>
>>It's not listed on his homepage
>><http://www.carsfromyesterday.com/>www.carsfromyesterday.com
>>
>>Jim Hoekendijk
>>Apeldoorn, The Netherlands
>>'57 Dodge D-500
>>
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