I totally agree with Dave
Regards,
Ian.
ian-rubrey@xxxxxxxxxxxxxxxxxxxxxxxxx
----- Original Message -----
From: Dave Stragand <dave.stragand@xxxxxxxxxxx>
To: <L-FORWARDLOOK@xxxxxxxxxxxxx>
Sent: Wednesday, January 26, 2000 7:50 PM
Subject: [FWDLK] Yikes!
> Okay, everyone... go to neutral corners, please. This round is over...
>
> Everybody needs to relax on this vendor thing. Officially, our etiquette
here
> says that posting information about a vendor's service is okay. It's even
okay
> to say that you didn't like the vendor's attitude, the vendor's products,
the
> vendor's service, or the fact they used environmentally unfriendly
packaging
> materials.
>
> However, there should never be any name calling or unsubstantiated slander
of a
> vendor regardless of his/her service.
>
> Is it fair to have to pay return shipping on a product that, for whatever
reason,
> you are dissatisfied with? No, it's not fair at all. However, it's
common
> business practice, and very much the norm. UPS/FedEx/Airborne will
generally pay
> the return shipping (if you ask them nicely) if an item was damaged in
> transport. Consider it a risk of mail order.
>
> Perhaps the person who started this thread was trying not to publicly
embarrass a
> vendor who is on our list? We have about 15 vendors online with us, so
it's
> possible. At least the vendor took the item back and refunded the
original
> purchase price and the shipping to the customer. MANY vendors would not,
as we
> all know.
>
> In any event, please don't use the list to attack anyone -vendor or list
member-
> about anything. Private email is the best choice for that.
>
> -Dave
> '58 Plymouth Savoyvedere
> '81 Disassembled something or other
>
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