In my small business I have had a couple of cases were the buyer of a part
said they didn't receive it. In both cases, someone else at their business
received it and shelved it where it didn't belong. When confronted with an
emailed copy of the mail receipt with their zip code and proper date of
shipment, they searched and found it. Delivery to a business should be to a
specific individual, not just the address.
I have shipped over 1300 of my products by Priority Mail, and not one has
ever been lost. Delivery confirmation would have cost me at least $1300,
while replacing the product is only $20.
Dave Homstad
56 Dodge D500
-----Original Message-----
From: Forward Look Mopar Discussion List
[mailto:L-FORWARDLOOK@xxxxxxxxxxxxx]On Behalf Of Jack Johnson
Sent: Thursday, December 13, 2007 8:02 PM
To: L-FORWARDLOOK@xxxxxxxxxxxxx
Subject: Re: [FWDLK] Life's Lessons/The Shipping News
Here is a problem I ran into. I sold a part on Ebay and the buyer, who has
a business in selling Mopar parts, won the auction. He didn't say he wanted
insurance, so I sent it, but did not do a delivery confirmation. He says he
did not get the part. Thats been over 2 months now. My mistake was not to
do a delivery confirmation. I have never lost a part in the mail and have
sent parts world wide for quite a few years. Am I liable to reimburse him
because the mail system didn't get it to him (OR did they). He did have an
Ebay Disbute on this but that was closed because it was over 45 days. The
buyer now has the right to file a formal Fraud Complaint with eBay Trust &
Safety for this transaction. So what do I do in a case like this when I
really don't know if he got the part and is trying to snooker me.
Jack In Shinglehouse, Pa
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